Bachelor’s degree in marketing, business administration or related field preferred or equivalent work experience providing necessary background for the position. Must possess strong organizational skills, be detailed oriented and have the ability to multi-task while paying close attention to details.Ĭasino and/or player development preferred, but not required. Must possess a high regard for guest service and team member relations. Must possess excellent business sense and high professional ethics. Ability to speak to large or small groups.

Ability to handle high stress situations with composure. Ability to tactfully and diplomatically deal with the guests, both internal and external. Ability to maintain strict confidentiality of classified information. In-depth knowledge of Player Development operations. Ability to master the use of our Host Viz CRM system and complete tasks as assigned in Host Viz. Required to act as a sales representative. Performs other job related duties as assigned.Ĭomputer skills, excellent verbal and written skills.Assist host and Executive host with booking rooms for their players.Must be able to complete the tasks assigned through the Host Viz CRM system.Make telemarketing calls to guests as directed and assigned through Host Viz CRM.Work special events servicing VIP guests.Maintain a clean and organized work area.Work with Casino Hosts, Player Development Administration, Hotel and Food and Beverage personnel to ensure room amenities are provided for the satisfaction of hosted guests.Provide hotel room check-in and reservations for meals, spa, golf, or other activities for VIP guests.Arrange hotel, limo, air travel, room amenities, golf and spa reservations and other needs for the satisfaction of VIP guests.Meet, greet and deliver exceptional service to VIP guests.Act as a liaison between VIP guests and resort to ensure the delivery of the highest level of guest service to Morongo Casino, Resort and Spa guests.

Vip host casino job morongo